posted on 11th Aug 2021 15:33
CZ LOKO is working intensively on obtaining the ECM (Entity in Charge of Maintenance) certificate. The latter certification affects virtually all processes and systems of the company's operations.
Since July, CZ LOKO has opened a new Customer Service department and is working intensively on the MyLoko app, which will bring the entire after-sales service issue into a clear, intuitive and modern online environment from January 2022. The pilot version of the MyLoko desktop application will be available to selected customers from October.
All processes related to fleet management will thus be clearly transferred to the online environment. Clients can then be in contact with customer service staff virtually around the clock. The environment will also include online monitoring and tracking of individual vehicles using the system of CZ LOKO's long-term partner GX Corpfin, which will be fully implemented in MyLoko.
„We perceive the situation as a huge market opportunity and have been fully engaged in the preparation for several months now," says Jan Kutálek, CZ LOKO Sales Director and member of the Board of Directors. „I am convinced that this service will bring significant financial savings to all users, not only in the costs of planning and providing regular vehicle maintenance.“